Client Case Study: Ian from Parkwood (4214)
Introduction: Ian, a resident of Parkwood (4214), recently found himself in need of plumbing services due to issues with his stormwater system. After searching online for reputable plumbers in the Gold Coast area, he came across Reactive Plumbing & Electrical through their Trucks/Vehicles ad.
Assigned Technician:
Ian’s job was assigned to Blake, one of Reactive Plumbing & Electrical’s top service technicians. With years of experience and expertise in handling stormwater systems, Blake was the perfect fit for this particular job.
The Job Description and Solution:
Ian’s stormwater system required a full renewal on the left-hand side line starting from the street connection all the way back to the rear of his property. This included connecting downpipes without cutting any concrete. Additionally, 8m on the right-hand side line needed to be renewed starting from the street connection towards his house.
To ensure proper drainage and prevent future issues, Reactive Plumbing & Electrical also installed two ground water pits with sub-soil drainage at the rear right-hand side of Ian’s property. These were then connected into existing stormwater at the rear of his property.
In order to properly level out a section in Ian’s backyard for correct operation of drainage, re-levelling work was also completed by Blake and his team. All work was done with precision and attention to detail – ensuring correct falling as well as proper backfilling and compaction using drainage gravel and soil.
To complete their high-quality workmanship, Reactive Plumbing & Electrical reinstated grass and topsoil once all necessary repairs were made. The entire system was thoroughly tested before completion – giving Ian peace of mind that everything would function smoothly moving forward.
Contact Reactive Plumbing & Electrical:
If you find yourself in a similar situation to Ian, don’t hesitate to contact Reactive Plumbing & Electrical for all your plumbing needs. With over 10 years of experience and a team of highly skilled technicians like Blake, they are the go-to experts for any plumbing or electrical issues on the Gold Coast.
For more information or to schedule an appointment, visit their website at https://reactiveplumbingandelectrical.com.au/plumbing/plumber-gold-coast or give them a call at 1300 725 385.
Note: Any concrete cutting required may result in additional charges.
*This case study is purely fictional and does not reflect actual events or clients.*
