Client Case Study: Fixing Hot Water Issues in Robina

Rory, a resident of Robina (4226), recently found himself without hot water after having a new unit installed. Frustrated and unsure of what to do, he turned to Reactive Plumbing & Electrical for help.

Finding Us Through Gold Coast Magnet

Rory had seen our ad in the Gold Coast Magnet and decided to give us a call. He was impressed by our reputation as top plumbers on the Gold Coast and hoped we could solve his hot water issue quickly.

Assigning Matt as Our Service Technician

Matt, one of our experienced service technicians, was assigned to Rory’s job due to his expertise in handling hot water issues. With years of experience under his belt, we knew Matt would be able to diagnose and fix the problem efficiently.

The Job Description & Solution

Upon arriving at Rory’s home, Matt began investigating the lack of hot water. After thorough inspection, he discovered that the tempering valve had been installed incorrectly during the initial installation process. This caused disruptions in temperature control and resulted in no hot water for Rory.

Matt quickly disconnected and reinstated the tempering valve correctly before testing it with recorded temperatures reaching 50°C – ensuring that Rory would have consistent access to hot water once again.

Contact Reactive Plumbing & Electrical Today!

If you’re experiencing any plumbing or electrical issues like Rory did, don’t hesitate to contact us at Reactive Plumbing & Electrical! We are dedicated professionals who provide top-notch services throughout the Gold Coast area.

  • Business Name: Reactive Plumbing & Electrical
  • Website: https://reactiveplumbingandelectrical.com.au/plumbing/plumber-gold-coast
  • Phone Number: 1300 725 385

We are available for emergency services and offer competitive pricing to ensure our clients receive the best value for their money. Contact us today and let us take care of all your plumbing and electrical needs!