Client Case Study: Tony from Robina (4226)
Tony, a resident of the bustling suburb of Robina (4226), was in need of urgent plumbing assistance. He had noticed that his toilet was not flushing properly and water was backing up into the bowl. Worried about potential damage to his home, he immediately began searching for a reliable plumber.
Finding Us Through SEO QLD
After some quick online research, Tony came across Reactive Plumbing & Electrical through our SEO QLD ad. Impressed by our high ratings and positive customer reviews, he decided to give us a call.
Assigning Fin as Our Service Technician
Upon receiving Tony’s call, we quickly dispatched one of our top service technicians – Fin – to assess the situation. With years of experience under his belt and extensive knowledge in all things plumbing, we knew Fin would be the perfect fit for this job.
The Job Description & Solution
Fin arrived at Tony’s residence and conducted a thorough inspection of the toilet blockage. After diagnosing the issue, he recommended a $149 plunge which successfully restored flow to the toilet. However, during his inspection process, Fin also discovered a larger problem within the sewer system – back-fall.
To ensure that this issue did not escalate further and cause more damage down the line, Fin suggested conducting a CCTV drain inspection. This revealed an extensive section of back-fall within the sewer system which could potentially lead to future blockages if left unaddressed.
Taking into consideration Tony’s budget constraints at present time, we provided him with options for making repairs later on when it is more financially feasible for him.
Contact Reactive Plumbing & Electrical Today!
If you are facing any plumbing issues, big or small, do not hesitate to contact Reactive Plumbing & Electrical. Our team of expert technicians, like Fin, are always ready to provide top-notch services and solutions for all your plumbing needs.
Visit our website at https://reactiveplumbingandelectrical.com.au or give us a call at 1300 725 385. Trust us to keep your home running smoothly!