Case Study: Solving Dot’s Hot Water Woes in Robina
Introduction: Meet Dot, a resident of the beautiful suburb of Robina (4226). She recently found herself without hot water and was in need of a reliable plumbing service to help her out. After searching online, she came across Reactive Plumbing & Electrical through their Gold Coast Magnet ad.
The Assigned Technician: Matt, one of our experienced technicians, was assigned to the job due to his expertise in handling hot water systems. With years of experience under his belt and extensive knowledge on various brands and models, we knew he would be able to provide an efficient solution for Dot’s problem.
The Job Description & Solution: Upon arrival at Dot’s home, Matt quickly assessed the situation and identified that her RHEEM 125l 3.6kw unit needed to be replaced. He explained this to Dot and provided her with a detailed breakdown of what needed to be done.
To solve the issue, Matt isolated the power supply and drained down the system before disconnecting and decommissioning the old unit in an environmentally friendly manner. He then sourced a new unit that met all council requirements including necessary valves such as isolation valve, non-return valve, pressure reduction valve, line strainers, expansion valve, tempering valve and temperature/pressure relief valve.
Matt completed all work efficiently while ensuring minimal disruption for Dot. The price quoted included all parts used as well as labour costs along with tip fees and QBCC home warranty insurances – providing peace of mind for both our client and ourselves.
Contact Us:
If you find yourself facing any plumbing or electrical issues like Dot did or simply need routine maintenance services in Robina or surrounding areas on the Gold Coast – don’t hesitate to contact Reactive Plumbing & Electrical. Our team of experts are always ready to provide top-notch services and solutions for all your needs.
Business Name: Reactive Plumbing & Electrical
Website: https://reactiveplumbingandelectrical.com.au/plumbing/plumber-gold-coast
Phone: 1300 725 385
