Client Case Study: How Reactive Plumbing & Electrical Helped Jesikka from Southport with a Blocked Sewer Line
Jesikka, a resident of Southport (4215), was facing a major plumbing issue when she noticed that her sewer line was blocked. She immediately knew that she needed professional help and started searching for reliable plumbers in her area.
After browsing through various options, Jesikka came across an ad for Reactive Plumbing & Electrical and decided to give them a call. Impressed by their website and positive reviews, she felt confident in their services and made the call.
Assigned Technician: Jesikka
The team at Reactive Plumbing & Electrical quickly responded to Jesikka’s call and assigned technician Jesikka to handle the job. With years of experience under her belt, Jesikka had the necessary skills and expertise to tackle any plumbing issue efficiently.
Job Description & Solution:
Jesikka arrived at the property to find a blocked sewer line causing inconvenience for the homeowner. After assessing the situation, she realized that direct access to the blockage could only be achieved by cutting through a 100mm PVC vent.
To resolve this issue, Jesikka conducted jet blasting on the sewer line while also using CCTV camera inspection equipment. This helped identify any underlying issues within the clay sewer line located outside of customer’s boundary.
The team managed to restore proper flow after some time spent jet blasting. However, during their CCTV inspection they discovered some issues with clay pipes which were not part of customer’s assets but belonged to GC City Council instead.
Jesikka promptly contacted GC City Council who arrived onsite for assessment. They confirmed that they were liable for any issues on these particular clay pipes, including the last PVC-clay joint. They advised Jesikka on the next steps that the customer needed to take.
Contact Reactive Plumbing & Electrical for Your Plumbing Needs
If you’re facing any plumbing issues like Jesikka, don’t hesitate to contact Reactive Plumbing & Electrical. Our team of experienced technicians will provide efficient and effective solutions to all your plumbing problems.
For more information or to book a service, visit our website at https://reactiveplumbingandelectrical.com.au/plumbing/plumber-gold-coast or give us a call at 1300 725 385.
