Client Case Study: Krista from Tugun (4224)
Krista, a resident of Tugun (4224), was facing a major plumbing issue. Her toilet had been blocked for days and she needed urgent assistance. After searching online and asking around her neighborhood, she came across Reactive Plumbing & Electrical through their Gold Coast Magnet ad.
Assigned Technician: Fin
Faced with this emergency situation, our team quickly dispatched our top technician, Fin, to handle the job. With years of experience under his belt and extensive knowledge in handling blocked drains, we knew he was the perfect person for the job.
The Job Description & Solution
Upon arrival at Krista’s home, Fin conducted a thorough inspection of the blocked toilet. However, upon further investigation, it was discovered that the entire sewer system was also affected by blockages. This required immediate attention as it could lead to more serious issues if left untreated.
To solve this problem efficiently and effectively for Krista, we offered our $149 blocked drain special service which included clearing all blockages in the sewer system. We then proceeded to conduct a CCTV drain inspection all the way to the council connection to ensure there were no other underlying issues causing blockages.
In our inspection process, we found multiple sections starting to dislodge and cause lips on the pipework which could have led to even bigger problems down the line if not addressed promptly. We immediately informed Krista about these findings and provided her with recommendations on how to prevent such issues in the future.
After completing our work successfully and leaving her property clean and tidy as always, Krista expressed her gratitude towards Fin for his professionalism and expertise in handling such a challenging task.
Contact Us
If you ever find yourself in a similar situation like Krista, don’t hesitate to contact Reactive Plumbing & Electrical. Our team of highly skilled technicians, led by Fin, are always ready to provide top-notch plumbing services for our clients in Tugun (4224) and the entire Gold Coast area.
For more information on our services or to book an appointment, visit our website at https://reactiveplumbingandelectrical.com.au/plumbing/plumber-gold-coast or give us a call at 1300 725 385.
We pride ourselves on delivering exceptional customer service and ensuring that all your plumbing needs are taken care of promptly and efficiently. Don’t wait until it’s too late, contact Reactive Plumbing & Electrical today!
