Client Case Study: Norma from Capalaba
Norma, a resident of the suburb of Capalaba (4157), recently found herself in need of plumbing maintenance services. She had noticed a leaky faucet in her bathroom and was concerned about potential water damage to her home.
Finding Us Through Brisbane Magnet
Norma came across Reactive Plumbing & Electrical through our advertisement on Brisbane Magnet. Impressed by our range of services and positive customer reviews, she decided to give us a call for help with her plumbing issue.
Assigned Technician: Steven
We assigned our top technician, Steven, to handle Norma’s job. With years of experience and extensive knowledge in residential plumbing maintenance, we knew he would be the perfect fit for this task.
The Job Description & Solution
Upon arrival at Norma’s home, Steven quickly assessed the situation and identified that the leak was coming from a faulty valve. He explained the issue to Norma and provided her with an upfront quote for the repair work.
With Norma’s approval, Steven promptly got to work fixing the valve and ensuring there were no other underlying issues causing the leak. He also performed a thorough check of all other faucets in her home to ensure they were functioning properly.
In just under an hour, Steven had successfully repaired the faulty valve and tested it multiple times to ensure there were no more leaks. He also cleaned up any mess created during his work so that Norma didn’t have anything else to worry about.
Satisfied Customer Feedback:
“I am extremely happy with Reactive Plumbing & Electrical’s services. Steven was professional, efficient and friendly. He explained everything to me in simple terms and fixed the issue quickly. I will definitely be recommending this company to my friends and family.”
Contact Reactive Plumbing & Electrical
If you are facing any plumbing or electrical issues like Norma, don’t hesitate to contact us at Reactive Plumbing & Electrical. Our team of experts is available 24/7 for all your residential and commercial needs.
Visit our website https://reactiveplumbingandelectrical.com.au/plumbing/plumber-gold-coast or give us a call at 1300 725 385 for prompt and reliable service.
