Client Case Study: Meredith from Carina Heights
Meredith, a busy working mother of two, was in desperate need of a reliable and efficient plumbing service. Living in the bustling suburb of Carina Heights (4152), she found herself constantly dealing with clogged drains and leaky faucets. After trying out several plumbers who failed to provide lasting solutions, Meredith decided to do some research and came across Reactive Plumbing & Electrical.
Finding Us Through Brisbane Magnet
As she browsed through various online directories, Meredith stumbled upon our ad on Brisbane Magnet. The catchy headline “Say Goodbye to Plumbing Problems” caught her attention and she clicked on it immediately. Impressed by our website’s user-friendly interface and positive customer reviews, she decided to give us a call.
Ritchie – The Assigned Service Technician
Upon receiving Meredith’s call, our team quickly assessed her needs and assigned Ritchie as the service technician for the job. With over 10 years of experience in residential plumbing maintenance, Ritchie was the perfect fit for this task.
The Job Description & Solution
Meredith explained that her kitchen sink had been draining slowly for weeks despite multiple attempts at unclogging it herself. She also mentioned a persistent leak under her bathroom sink that seemed to be getting worse every day.
Ritchie arrived at Meredith’s home promptly at the scheduled time with all necessary tools and equipment. He carefully inspected both sinks and identified the root cause of each issue – grease buildup in the kitchen drain pipe causing blockage, and worn-out washers in the bathroom faucet causing leakage.
Using specialized techniques such as hydro-jetting and pipe relining, Ritchie was able to clear the clog in the kitchen drain and prevent future blockages. He also replaced the worn-out washers in the bathroom faucet, ensuring a tight seal and no more leaks.
Meredith was thrilled with the results and appreciated how quickly Ritchie resolved both problems. She even mentioned that she had never seen her sinks work so smoothly before!
Contact Reactive Plumbing & Electrical for Your Plumbing Needs
If you’re facing similar plumbing issues like Meredith, don’t hesitate to contact Reactive Plumbing & Electrical. Our team of experienced technicians are equipped with state-of-the-art tools and techniques to provide efficient solutions for all your residential plumbing maintenance needs.
Visit our website at https://reactiveplumbingandelectrical.com.au/plumbing/plumber-gold-coast or give us a call at 1300 725 385 to schedule an appointment today!
