Client Case Study: Juliana from Mount Gravatt East
Introduction: Juliana, a resident of Mount Gravatt East (4122), recently found herself in a predicament when her hot water system stopped producing hot water. After searching for solutions online, she came across Reactive Plumbing & Electrical through one of our ads.
Assigned Technician: Zavier was assigned to the job due to his expertise in handling hot water systems and his excellent customer service skills.
The Job Description & Solution:
Zavier attended Juliana’s site to investigate the issue with her hot water system. Upon inspection, it was discovered that the system was over 10 years old and had not been serviced. After discussing options with Juliana, she expressed interest in switching to a Whang electric instantaneous unit.
The scope of works included removing the old hot water cylinder and configuring pipework, disconnecting electrical connections for safety purposes, capping off the return feed, supplying and installing a new wall-hung electric unit, connecting all copper pipework, applying lagging and clips where necessary, commissioning the unit and checking for leaks. An electrician would also be brought in to connect the unit properly.
Contact Us:
- If you are facing any plumbing or electrical issues like Juliana did,
- Please don’t hesitate to contact us at Reactive Plumbing & Electrical,
- We offer top-notch services on Gold Coast,
- You can reach us at https://reactiveplumbingandelectrical.com.au/plumbing/plumber-gold-coast,
- Or give us a call at 1300 725 385.
Warranty:
- We provide a 7-year warranty on the unit,
- And a lifetime warranty on workmanship.
In conclusion, Juliana was able to get her hot water system back up and running thanks to Zavier’s expertise and our top-notch services. If you are facing any plumbing or electrical issues, don’t hesitate to contact Reactive Plumbing & Electrical for reliable solutions.
