Client Case Study: Amy from Rochedale South
Amy, a resident of Rochedale South (4123), was experiencing issues with her sewer line. She noticed that her toilet was not flushing properly and there was a foul smell coming from the pipes. Concerned about potential blockages or damage to the pipes, she decided to seek professional help.
Finding Us
Amy found us through our ad while searching for plumbing services in her area. Impressed by our website and positive reviews, she gave us a call and explained her situation.
Assigning the Right Technician
We quickly assessed Amy’s case and assigned Bailey, one of our top service technicians, to handle the job. With years of experience in dealing with similar issues, we knew he would be able to provide an effective solution for Amy’s problem.
The Job Description & Solution
Bailey arrived at Amy’s house on time and began his investigation into the blocked sewer line. Using CCTV cameras, he discovered a major blockage caused by excessive amounts of toilet paper being flushed down the drain. He then proceeded to jet clean the sewer line and during this process, he also found a crack in one section of the pipe located under the slab.
To ensure that there were no other underlying issues with Amy’s sewer line, Bailey continued his inspection using CCTV cameras throughout the rest of it. Fortunately, no further problems were found except for that one damaged section which needed immediate attention.
In order to fix this issue permanently without causing any disruption or damage to Amy’s property, Bailey provided her with a quote for relining that specific section of pipe instead of replacing it entirely.
Contact Us
If you are experiencing similar plumbing issues like Amy, do not hesitate to contact us at Reactive Plumbing & Electrical. Our team of experienced technicians, like Bailey, will provide top-notch services and effective solutions for all your plumbing needs.
Visit our website here or give us a call at 1300 725 385 to schedule an appointment today!
