Case Study: Solving Terry’s Plumbing Problems in Belmont North
Terry, a resident of Belmont North (2280), was facing plumbing issues with his leaking shower taps. Frustrated and unsure of how to fix the problem, he turned to Reactive Plumbing & Electrical for help. He found us through our Newcastle Magnet ad and decided to give us a call.
Assigned Technician: Kirsty
Kirsty, one of our top service technicians, was assigned to Terry’s job. With years of experience and expertise in handling various plumbing problems, we knew she would be the perfect fit for this job.
The Job Description & Solution
Upon arrival at Terry’s home, Kirsty inspected the leaking shower taps and identified high water pressure as a contributing factor. She explained to Terry that this could lead to further damage if not addressed promptly.
Kirsty then provided Terry with a range of options to resolve his plumbing issues. After discussing each option in detail and considering his budget, Terry decided on having “knuckle” ceramic disc taps installed in his shower along with a new shower head.
During her inspection, Kirsty also noticed that Terry’s basin set had been dismantled. She mentioned that the same type of taps used for his kitchen sink were available for basins as well. At Terry’s request, she supplied and installed new ceramic disc lever handle basin sets including new isolation taps and flexible water connections.
In addition to fixing the immediate issue with the leaking shower taps, Kirsty also helped prevent any future problems by addressing the high water pressure issue and providing an upgrade option for other fixtures in need of replacement.
Contact Us Today!
If you are facing any plumbing issues like Terry, don’t hesitate to contact Reactive Plumbing & Electrical. Our team of experienced technicians, like Kirsty, are always ready to provide top-notch solutions for all your plumbing needs.
Visit our website at https://reactiveplumbingandelectrical.com.au/plumbing/plumber-newcastle or give us a call at 1300 691 597. We look forward to helping