Case Study: Solving Leaking Taps for Kerinne in Cameron Park
Kerinne, a resident of Cameron Park (2285), was experiencing issues with leaking taps in her kitchen and main bathroom. Frustrated by the constant dripping and potential water damage, she decided to seek professional help. After searching online, she found Reactive Plumbing & Electrical through our Online Booking ad.
Assigned Technician: Theran
We assigned Theran as the service technician for this job due to his expertise in plumbing repairs and excellent customer service skills. With years of experience under his belt, we were confident that he would be able to provide an effective solution for Kerinne’s leaking taps.
The Job Description & Solution
Upon arrival at Kerinne’s home, Theran conducted a thorough investigation of the leaking kitchen mixer and main bathroom shower taps. He discovered that both fixtures were old and worn out, causing them to leak constantly.
To solve this issue, Theran presented Kerinne with several options for repair or replacement. After discussing the pros and cons of each option, Kerinne decided to become a VIP member with Reactive Plumbing & Electrical. This membership not only provided her with exclusive discounts on future services but also included a 5-year warranty on all work completed by our team.
In addition to becoming a VIP member, Kerinne opted for a replacement gooseneck sink mixer and an upgrade to 1/4 turn lever taps for her shower. To ensure minimal disruption during the installation process, Theran isolated the water supply to her home before removing the existing fixtures.
Once removed, he supplied and installed new gooseneck sink mixer and 1/4 turn lever taps before reinstating the water supply. To ensure everything was in working order, Theran tested both fixtures upon completion and confirmed that there were no more leaks.
Contact Reactive Plumbing & Electrical for Your Plumbing Needs
If you are experiencing any plumbing issues like Kerinne, do not hesitate to contact Reactive Plumbing & Electrical. Our team of expert technicians, including Theran, are equipped with the knowledge and skills to solve any plumbing problem efficiently and effectively.
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